Shipping policy

Shipping Policy

Thank you for choosing to shop with Oathbreaker! Despite our name, we are committed to delivering your order as efficiently and promptly as possible. Please review our shipping policy below:

1. Processing Time:
   - All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
   - You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates:
   - Shipping charges for your order will be calculated and displayed at checkout.
   - Delivery times depend on your location and the shipping method selected. Estimated delivery times are as follows:
     - Standard Shipping: 2-5 business days
     - Economy: 3-8 business days

3. Shipping Destinations:
    - Please note that there may be restrictions on some products for certain international destinations.

4. Order Tracking:
   - Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery.

5. Shipping Carriers:
   - We use a variety of shipping carriers to ensure the best possible delivery experience. The carrier will be chosen based on your location and the shipping method selected.

6. Customs, Duties, and Taxes:
   - Oathbreaker is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages:
   - Oathbreaker is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
   - Please save all packaging materials and damaged goods before filing a claim.

8. Missing or Lost Packages:
   - If your package has been marked as delivered but you have not received it, please contact the carrier to investigate. If the issue is not resolved, please reach out to our customer service team at info@oathbreaker.com

9. Address Changes:
   - If you need to change your shipping address after placing an order, please contact us immediately at info@oathbreaker.com and we will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.

If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for shopping with us!